Adobe Reader Application Error - Process stuck at warning
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26-11-19 11:08 AM
I have an adobe reader object that gets stuck in a wait stage when the application gets a Runtime Error "C++ Runtime library error R6025" (screenshot below). Although the object is set to have external timeout, it still gets stuck in a wait stage until the error dialog is manually closed. The process is shown having a Warning status in the control room. I have a few questions:
(1) Has anyone figured out why object gets stuck even if external timeout is set? Any workaround suggestions?
(2) Is there a way to get an alert or query when a process is showing at a "Warning" State?

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Ejaj Meemo
RPA Developer
BT
Europe/London
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(1) Has anyone figured out why object gets stuck even if external timeout is set? Any workaround suggestions?
(2) Is there a way to get an alert or query when a process is showing at a "Warning" State?
------------------------------
Ejaj Meemo
RPA Developer
BT
Europe/London
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1 REPLY 1
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27-11-19 06:41 AM
Hi Ejaj,
Generally this error encountered when the runtime components of Visual C++ libraries are missing or corrupted for some reasons.
For further information, please find the following KB article which is posted under the Microsoft Community.
https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/runtime-error-p6025-pure-virtual-function-call-on/89e10d2f-b949-e011-8dfc-68b599b31bf5
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Jega Avinasinathan
Customer Support Engineer
Blue Prism
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Generally this error encountered when the runtime components of Visual C++ libraries are missing or corrupted for some reasons.
For further information, please find the following KB article which is posted under the Microsoft Community.
https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/runtime-error-p6025-pure-virtual-function-call-on/89e10d2f-b949-e011-8dfc-68b599b31bf5
------------------------------
Jega Avinasinathan
Customer Support Engineer
Blue Prism
------------------------------
Jega Avinasinathan
Customer Support Engineer
Blue Prism
