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BP 6.9: Error - Converting Active Directory database

JLienkamp
Level 2
​​We want to convert from single-authentication Active Directory to multi-authentication Active Directory.
When perform the Action in the Security-Settings->Sign-on Settings we receive the following error:

The SID: has already been mapped to another user

Any ideas whats wrong or whats the Problem with our existing users?
1 REPLY 1

PaulLabuda
Staff
Staff

Hi, Jörg,

Please raise a ticket with Blue Prism Customer Support, and include these details.

- Paul Labuda
  Sr. CSE