Blue Prism doesn't work well with remote desktop. It will function as long as your session is connected, but once you disconnect from RDP, the session becomes inactive, which causes problems when it comes to reading elements on the screen. Ideally, it should be running on the console session.
Check out Adam Binder's post for a list of known-working
remote access tools.
Edit: I may have misunderstood the question. If you're trying to use Blue Prism to work on RDP or Citrix, it can be done, just not through regular spying modes. You'll have to use region automation. I haven't done this myself, although it does seem a lot more complicated than working with normal applications.
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Nicholas Zejdlik
RPA Developer
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