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BluePrism Learning Edition - Install Failure

m.curtis
Level 2
Hello All,

I'm looking for some help with an issue installing the BluePrism learning edition on a particular machine.

We've been attempting to install a learning edition version of BluePrism onto the local machine of one our colleagues to start some training. However, the install is failing due to an issue that appears to be to do with the SQL, and despite multiple full reinstalls of both BluePrism and the SQL server our colleague has been unable to launch BluePrism.

These are the comments from his most recent attempt and the results:
I uninstalled the SQL server, re-opened BluePrism which allowed me to create a login (admin then a password)
 
It then runs a command prompt and flashes repeatedly with the path at the top being: 
 
C:\Progam Files\Microsoft SQL Server\160\Shared\SQLDUMPER.EXE
 
on screen, it flashes up saying "CreateFile failed to open path: .GetLastError: 3 WerReportAddFile SQLDumpFile failed, SQLDumpFileName: , error 0x8007007B"
 
Eventually, it gives me this error.
 
mcurtis_1-1786458545318.png

Hope that someone will be able to help us figure out what's not working.

Thanks very much.

1 REPLY 1

steven.boggs
Staff
Staff

We have a Knowledge Base article about this "Unable to determine whether database exists - a network-related or instance-specific error occurred" error that can be thrown when installing/configuring a new BPE environment:

BPE error "Unable to determine whether database exists - a network-related or instance-specific error occurred" displayed after clicking 'Test Connection' button

I'd suggest to work through the SQL-related suggestions as a first step and report back on the results here.