Bot is going offline. Login Agent is configured fine, and the bot works perfectly fine most of the time. But few of the bots go to offline state often. Login agent config and startup.bat file, configured fine (using 8181 port). The pattern we see are as below
1. Few bots (VDI's/machine undergo weekly maintenance/restart) after which it never comes up. Only after a manual login or rebooting again helps/comes to Idle
2. Few bots while executing process gets hanged (moves to warning), particular while handling outlook azure pop up,and moves to offline. When logged into bot we see BP resource PC in non responding state
How to solve this? Is there way to auto start/reboot when its offline and bring it back to Idle?
Note: Network,ping,telnet result both from bot/app server looks fine.
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Karthika Palanisamy
AVP
DB
Asia/Kolkata
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