Browser mode in chrome not working

[DevinBurnside]

After selecting a link that opens a new window in chrome, I am able to identify the new window in win32 mode, but then unable to find any of the fields on the window using browser mode.

[steven.boggs]

Hi Devin,

We would suggest you review the information provided in the "Troubleshooting Browser Integration" section of our Online Help as well as our many Knowledge Base resources about troubleshooting Chrome integration with Blue Prism as a first step.

If the guidance provided in these links does not help resolve this issue, we'd recommend to create a Support ticket with us so we can properly investigate this problem with you. Be sure to provide the suggested information when reporting an issue with the Chrome browser extension outlined here.

[ramprasad.gajula]

Please check chrome browser extension enabled or not in chrome browser.