09-06-21 03:15 AM
Hi Team,
I'm unable to import any process flow into the Capture 2.1 using .json file. PFA video for reference
Could you please check and let me know if there is any bug in the current version 2.1?
Note : It is getting loaded for very long time and no response. I have to close the capture and re-open the application
09-06-21 02:45 PM
10-06-21 12:40 AM
Hi Ramaseshan,
I had the same problem and was able to overcome it by:
1) Uninstall Capture 2.1
2) I manually deleted the C:\Users\Andrew Beard\AppData\Local\Programs\Capture folder (or wherever you installed the file)
3) Delete comtypes_cachefolder from: C:\Users\USERNAME\AppData\Local\Temp (removing this file was recommended if encountering a Javascript error on startup so I figured it was worth a try).
4) Re_install Capture 2.1
I was then able to successfully import a process flow. Just be mindful that as Rhys pointed out you may have to wait a short while (10 secs in my case) for the images and flow to load.
I'm not familiar with the technical side of Capture, so I suggest backing up any files that you're deleting.
Hope this helps.
Cheers
Andrew
29-06-21 09:07 AM
@RhysLintern - Thanks for your response. This is just a simple process having lesser than 10 steps in it. So it should not be a problem.
@Andrew Beard - I will try to make the changes and keep you posted on the outcome. Thanks!