Capture 4.0.2 in Win 11

[JuhaKeila]

We are in the process of PoC for Capture. For testing purposes we are using virtual machines. We installed Capture using MSI since that would be the method if we decide to start using it.

It turned out that in Win 11 VM Capture seems to work, but in practise it fails to get any screen shots and shows only empty branch.

I did an identical MSI installation to a Win 10 VM and there it seems to work fine, the screen shots get captured as expected.

Anyone else seen this issue in Win 11?

------------------------------
//Juke
------------------------------

[RhysLintern]

Hi Juha,

Sorry to hear you are facing issues with Capture on Win11. So that we can determine the root of the problem, please can you provide the Capture log files to the Support team or alternatively, myself (rhys.lintern@sscinc.com).

The logs can be found in the following location:

C:\Users\[USERNAME]\AppData\Local\Blue Prism\Capture

Thanks,

------------------------------
Rhys Lintern
Product Owner
Blue Prism
------------------------------