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Chome slow response after upgrading to 6.10.5

Jobskie
Level 3
Hi,

We have recently upgrade our clients BP version to 6.10.5 to address the vulnerability issues announced recently for lower version. But ever since we upgraded, the chrome browser response changed from a few seconds to 5-7 minutes per action. We already already tested and tried to replicate this issue and we are not encountering this with BP Versions 7.1.1 and 6.10.4,

Do you know if there are other clients that are experiencing this issue?

Thanks!

Regards,
Job
1 REPLY 1

Hi Job,

The answer is yes. This thread deals with the same issue: https://community.blueprism.com/discussion/blue-prism-6105-terminating-google-chrome

BP has added the issue to the known issues (under investigation) and has suggested a workaround: https://portal.blueprism.com/customer-support/support-center#/path/Upgrade-Expansion/Upgrade/1579866972/What-are-the-known-issues-in-Blue-Prism-Version-6-10-releases.htm

In the other thread (post 9) Laura has suggested a different workaround.

Unfortunately, neither workaround work for me, but maybe they will work for you.

Kind regards,
Hans