Chrome extension 6.10/6.10.1

[OleGundersen]

Hi,

yesterday they were available at google shop, today they are gone 
Somebody else noticed ?


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Ole Gundersen
Develloper/tech lead
SB1
Europe/Oslo
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[DaveMorris]

Yikes, yeah I don't see them anymore either. We need to report this to Blue Prism right away.

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Dave Morris
Cano Ai
Atlanta, GA
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[DaveMorris]

I submitted a Customer Support ticket (#157868 ​) to let Blue Prism know about the issue.

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Dave Morris
Cano Ai
Atlanta, GA
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[dcternes]

FYI... I know that the BP Product Teams are aware of this and have put together a SWAT team to get it resolved ASAP. It was an action taken by Google and it's not quite clear why, but I'm sure it will get sorted out pretty quickly.

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Dan Ternes
CTO APJ
Blue Prism
Asia/Hong_Kong
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[OleGundersen]

I guess you can't let us install this exension any other way, has to go through Google ?

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Ole Gundersen
Develloper/tech lead
SB1
Europe/Oslo
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[PatrickBullen1]

Another method (side-loading) is possible, although some manual configuration is required.
The files required and instructions are currently available via Blue Prism Customer Support.
We are looking to get this resolved as quickly as possible.

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Patrick Bullen
Product Manager
Blue Prism
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[AndreasEvensen]

I can't seem to find the files and instructions you are referring to, do you have a link?

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Andreas Evensen
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[JamesW]

Hi all

For new installations or upgrades to a V6.10 release then the Chrome Extension is temporary unavailable for download from the Chrome Web Store.
We are looking to resolve this unforeseen situation as soon as possible, and will be providing updates on this thread as more information becomes available.

The Edge and Firefox extensions are unaffected by this issue.

 If you believe your existing V6.10 or V6.10.1 web automations that use Chrome are being impacted then please contact Blue Prism Customer Support.

Many thanks for you patience

James

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James Woods
Community Manager
Blue Prism

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[PatrickBullen1]

If you don't have access to our support portal then please email support@blueprism.com
You'll then be provided access to the files and instructions will be provided.

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Patrick Bullen
Product Manager
Blue Prism
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[OleGundersen]

I have access to support portal, but where do I find this emergency solution ?

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Ole Gundersen
Develloper/tech lead
SB1
Europe/Oslo
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