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Control room database issue

GeorgeZapantis
Level 2
Hello,  We recently manually deleted a significant amount of audit logs on our database to reclaim space. We also used the archiving feature inside Blue Prism to archive old data that was unneeded.  However, ever since the archive and deletion of audit logs we have been experiencing latency when clicking on the control room tab from any of our development machines. Prior to the deletion and archive the control room would load almost instantly. The control room now takes between 30-60 seconds to load and the Blue Prism UI hangs while its loading. Additionally, the timetables and schedule sections in the control room also cause the UI to hang and take 60+ seconds to load.   We checked the database and there is about 8GB of space left. We also tried to re-index the database, however, it has not solved the issue. Has anyone experienced this issue or have any potential fixes?     
1 REPLY 1

JoshuaKingsley
Level 4
Hi, Please check this KB article by Blueprism for slowness issue. https://help.blueprism.com/1137418802   Regards.