Control room warning

[BenAnderson]

Hi, 

Whilst executing a schedule overnight, we occasionally come in the next morning to find that a process in the schedule has hung/frozen on a particular stage. The stage is different every time and we are confident that it is the network connection dropping, which is causing the process to hang. Unfortunately this is outside of our control, as it is the client's network. 

Is it possible to programmatically check to see whether a warning status is in the control room, perhaps using the session ID, or some script like Powershell? So for example, if we had a mini process which ran in the background which checked the status once in a while, and if it has hung or frozen then take corrective action, or even send an alert? Please see below for a screenshot:

I should mention that I don't have access to the database, as this is hosted in the cloud by a third party.

Many thanks for your help,

Ben

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Benjamin Anderson,
Senior Consultant,
Belfast, UK
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[ashish.easow]

Database table for RR does have it, but if you don't have access to it, check if http commands to RR's would give you some results.
Product help - https://bpdocs.blueprism.com/bp-6-7/en-us/helpHTTPInterface.htm?Highlight=http (this is for latest version, older versions have it in the product)

They wrap around the existing command line commands - https://bpdocs.blueprism.com/bp-6-7/en-us/helpResourcePCCommands.htm

Best bet would be status command, but i'm not sure if it would give you "warning status", it does give session information though.
Another point would be that it gives the status as a response, so i'm not sure how frequently you would need to run it.

Hope that helps.

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Ashish Easow
Senior Consultant - Professional Services
Blueprism
Asia/Kolkata
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[BenAnderson]

Hi Ashish, 

Many thanks for this. I'll certainly have a look at the HTTP status commands, and the ResourcePC commands, as this is most likely where the solution will be. 

Many thanks for your help,

Ben

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Benjamin Anderson,
Senior Consultant,
Belfast, UK
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