Duplicate emails receiving from bot account

[Mangala_Gouri]

although the bot sends email only once, we are receiving the duplicate emails in our inbox from the same bot id, what is the resolution?

[RoopkiranBevara]

hi @Mangala_Gouri , Flow looks fine. Could you please check the above link which is shared by sayyed if it helps. Kindly crosscheck those settings in your outlook or MS office 365.

[MangalaGouri]

Thank you for checking! we tried those settings in outlook, but all the mails from inbox gets accumulated in outbox, is there any alternate solution?

[SayeedBinAbdullah]

Hi @MangalaGouri 

Is it the case with single machine/ID or is it happening with all the machines/ID'S?

Best Regards,

Sayeed Bin Abdullah

[MangalaGouri]

Its happening with all machine ID's

[SayeedBinAbdullah]

Please can you attach the screenshot of code stage Send Email?

[MangalaGouri]

[MangalaGouri]

attaching the code snippet, please review and let me know

[SayeedBinAbdullah]

Can you add a sleep after configure stage and check if it is the same?

[MangalaGouri]

Sleep stage doesnt seem to work

[SayeedBinAbdullah]

Another possible reason could be due to multiple instances of outlook there are multiple emails being triggered,

Try adding kill outlook instances before sending an email and see if that works.