cancel
Showing results for 
Search instead for 
Did you mean: 

Email/ SMTP VBO

DishaKulkarni
Level 4
Hello,
I am using Email/SMTP VBO to list the emails using list messages action. But I am not able to list recent emails. it only lists very old emails. What configuration should be done to list recent emails or how to give date range

------------------------------
Disha Kulkarni
------------------------------
1 REPLY 1

ewilson
Staff
Staff
Hi @DishaKulkarni,

There's not really anything in the VBO that specifically calls for getting messages based on a specific date. What I mean by that is the VBO issues a STAT command to the server to get the count of messages and then it performs a loop getting the headers of each of those messages. So, if you're only seeing old messages I'd assume that's the only information the server is responding with.

What mail server are you working with (i.e. Exchange, Gmail, etc)?

Cheers,​

------------------------------
Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
------------------------------