Hi Sandeep,
I can't say that I've seen this issue before and assuming speed is of the essence I would recommend raising a support ticket.
Alternatively contacting your internal IT department, as they may also be able to shed some light.
Regards
------------------------------
Ben Lyons
Product Consultant
Blue Prism
UK
------------------------------
Ben Lyons
Principal Product Specialist - Decipher
SS&C Blue Prism
UK based