Enable the Data Gateways process in v6.5

[TonyAntony]

Hi,
I am setting up data gateways using BluePrism 6.5. I have configured following steps so far:

• installed the data gateways engine
• created data gateways SQL login and user
• added data gateways credential
• Configured the Blue Prism Data Gateways settings
• Created a Data Gateways configuration to write to database

But, I could not enable the data gateways process in control panel. Could someone help me in this step - "Enable the Data Gateways process". I am not able to find this in the guide.

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Tony Antony
EY
India
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[jaynejal]

https://portal.blueprism.com/customer-support/support-center#/path/Operational-Support/Data-Gateways/1336590252/Why-is-there-no-Data-Gateways-process-visible-in-Control-Room-Data-Gateways.htm

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Jay Nejal
Senior Solutions Consultant
Blue Prism Asia
Asia/Singapore
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[GopalBhaire]

I've faced lots of issue configuring Data Gateway. 
First of all check out the Event Viewer for error you're getting. 
Make sure TCP is enabled on port 1433 for sql server, also make sure mixed mode is enabled. If you are still facing issue separate out the instance name is connection string.

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Gopal Bhaire
Analyst
Accenture
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