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Error Could not get process definition

wanhuawhufeng
Level 2
Hello,

I got an error that blueprism could not get process definition when openning the process from the studio, and the process is bocked under my name.
While someone else try to unlock it, it shows directly the message "Couldn't get process definition" and the locked changed to his name.

Could you please help me to solve the problem ?
Thanks.

Best regards,
Nina

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Nina
developper
BNP Paribas
Europe/Paris
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1 BEST ANSWER

Helpful Answers

expertcr
Staff
Staff
Hello Nina

We see that error before, please review our KB Article "How do I fix the error "Could not get process definition" when opening a Process from Studio"

I hope this resolves your issue.

Have a good day

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Luis Lopez
Customer Support Engineer English and Spanish
Blue Prism Ltd
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View answer in original post

4 REPLIES 4

expertcr
Staff
Staff
Hello Nina

We see that error before, please review our KB Article "How do I fix the error "Could not get process definition" when opening a Process from Studio"

I hope this resolves your issue.

Have a good day

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Luis Lopez
Customer Support Engineer English and Spanish
Blue Prism Ltd
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Hello @Luis Lopez, I have same problem as described above and we are using BP v6.5.1. while having validation turned off on both PRD and DEV and we still get the error. Is there anything else we can try to resolve the problem?

Thank you.​

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Miroslav Jankech
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If you keep having this issue please contact us at support@blueprism.com or create a ticket in the Portal.

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Luis Lopez
Customer Support Engineer English and Spanish
Blue Prism Ltd
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Hi Luis,

We have deleted the link stages, When I checked in dependencies, it was showing reference to blank page. 

Even after deleting, I am unable to save the process as it says Unhandled exception.

How can i save the process otherwise? Any leads will be highly appreciated.

Thanks



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Gagandeep Singh
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