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Facing below error Decipher 1.2 while loading batch

Facing below error Decipher 1.2 while loading batch
9026.pngIt was working fine earlier and no settings have been changed.

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Thanks & Regards,
Tejaskumar Darji
Sr. RPA Consultant-Automation Developer
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3 REPLIES 3

Ben.Lyons1
Staff
Staff
Hi Tejaskumar,

I can't say that I've seen that error before. Short of restarting the Decipher services, I would recommend raising a support ticket.

Thanks

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Ben Lyons
Product Consultant
Blue Prism
UK
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Ben Lyons
Principal Product Specialist - Decipher
SS&C Blue Prism
UK based

LokeshRaj
Level 4
I am getting the same error, can someone say why this error occurs?

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Lokesh Raj
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Hi Lokesh,

As above, if restarting the services doesn't work, please raise a support ticket.

Common issues are then added to our support pages for future reference.

Thanks

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Ben Lyons
Product Consultant
Blue Prism
UK
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Ben Lyons
Principal Product Specialist - Decipher
SS&C Blue Prism
UK based