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Facing issue while using Agilify Exchange function setup service office 365

KeerthanaSuresh
Level 2

‎22-09-21 06:47 AM

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Hi,

I am facing issue while using Agilify Exchange function setup service office 365. PFA for the error. There is no issue with the username and password. Please help us to fix this as soon as possible.



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Keerthana Suresh
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2 REPLIES 2

ewilson
Staff
Staff

‎22-09-21 05:07 PM

@KeerthanaSuresh,

Have you reached out to Agilify (https://agilifyautomation.com/contact-us.php)?

Cheers,
​

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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0 Likes

ErinConnerley
Level 4
In response to ewilson

‎23-09-21 03:52 PM

@KeerthanaSuresh Could we get which Setup you're using, I believe there are three. 'Setup Service Exchange With OAuth', 'Setup Service Exchange 2010', 'Setup Service Office 365'. I would hazard a guess you're using 'Setup Service Office 365'? Let me know which it is and can you send me all of your current input parameters other than the password. A 401 is coming back from the endpoint for some reason and we need to narrow down why, could be valid credentials with invalid access / permissions for usage against the api, could be a slightly invalid endpoint, etc. Send me all the details you can share without sharing PPI or passwords.​

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Erin Connerley
Automation Consultant
Agilify Automation
America/Indiana/Indianapolis
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