Hi Sanjay,
Have you confirmed you have JAB installed correctly?
The Java Access Bridge (JAB) is used to enable Blue Prism to interface with Java applications. The Java Access Bridge is a technology that exposes accessibility information about Java applications and applets to external applications such as Blue Prism.
You may want to read the Java Automation Guide on the Blue Prism Portal. It contains hints and tips when interfacing with Java applications. Here is the Java bridge Access pdf for your reference:
https://portal.blueprism.com/system/files/2017-11/v6 User Guide - Java Access Bridge.pdf
Thanks,
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In Joe Khor
Sr. Product Consultant
Blue Prism
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In Joe Khor
Sr. Product Consultant
Blue Prism