[HELP] BP upgrade info

[SriGuru_GaneshN]

The links provided in the community below , when clicked upon, take us to the support page with Office addresses.

• How do I prepare for an upgrade of my Blue Prism software?
• How do I perform the Blue Prism upgrade process?
• What steps should I perform after a Blue Prism database upgrade?

Please confirm if the links are currently valid. If yes, please guide how to see the info.

Many thanks,
SG

[steven.boggs]

Hi SG,

The first link appears to contain extra characters which may be leading to it not displaying correctly. We'd recommend logging into the Portal, accessing the main Support Center/Knowledge Base link (see here), then searching for the titles of these articles to access them.

Alternately if you need direct links to these articles, please see below:

How do I prepare for an upgrade of my Blue Prism software?
How do I perform the Blue Prism upgrade process? 
- These two have been consolidated into a single article, "How do I prepare for and perform a Blue Prism Enterprise upgrade?" - http://portal.blueprism.com/customer-support/support-center#/path/1204941512

What steps should I perform after a Blue Prism database upgrade?
http://portal.blueprism.com/customer-support/support-center#/path/1213660462

If you are still unable to view these Knowledge Base articles after you've logged into the Portal, please send an email to support@blueprism.com to create a ticket with our Portal Admin team to check on your account's access.