Interact - Email Settings (Cannot send email with provided settings)

[DanielEstrella]

Hi,

I was setting up the Email Configuration in Hub while i encounter this error when i try to save the details inputted. Can you advice what could this means?

Thanks and Regards,

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Daniel Estrella
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[joefarr · Accepted solution]

Hi Daniel

This message usually appears when Email configuration page hasn't been set up correctly so I'd check with this error is the page in Settings>Email configuration to make sure that everything is ok:
If that doesn't work, it could be one for support@blueprism.com to get the assistance you need.

Cheers

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Joe Farr
Product Consultant
Blue Prism Limited
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[DanielEstrella]

Hi Joe,

Thank you for the details! Team was able to pinpoint the problem on the Sender email. Was using the same email as the Test email recipient replace it with a different one and was able to save succesfully and received the test email.

Thanks and regards,

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Daniel Estrella
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