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Resolved! Trial version with no objects available

Dear community,I've just started learning Blue Prism after downloading the trial version.Can you help me find the excel manipulation object? As you can see on the attached image, I've only the objects that I've created.Thanks in advance.Kind regards,...

Application not starting from Control Room

Hi, I have a simple process which runs perfectly if run in Blue Prism Process Studio, but does not run at all if I try to run it via Schedule or by dragging it manually onto the machine and press Start. The error shown in the logs always indicate...

Excel Macro using BluePrism

Hi All,I'm trying to run an excel marco which gives a pop-up to enter the current date. I tried using run macro in MS EXCEL VBO bot is running macro but not moving to next stage in blueprism until less I close the pop-up manually,I also tried to spy ...

How to include a signature in a mail

Hello, I am struggling on finding a way to include the signature in a mail using MS outlook object. When creating a new email manually, I do have the signature but when I run it from BluePrism there is none. Can someone help me? Thank you

Resolved! Spying on MS edge

Hello When I try to spy elements on MS Edge browser with HTML mode(browser mode), found that if I don't use blue prism to launch MS edge browser, then I can't spy any element. The spy element only work when the broser is launched by blue prism. I tr...

Largest Decipher Installation

Hi,What examples are there of large document volume implementations of Decipher? We find it can take 1 minute per document to extract data. Is this a typical value? What volumes are typically used for determining the capacity of a Decipher instance a...

🎉Introducing Service Assist 2021.1🎉

It's been an eventful few months here at Service Assist HQ as we have been preparing for the launch of the latest version of Service Assist - 2021.1 - which was released 8th April. We've kept true to our original aim of offering a hugely scalable RPA...

Decipher Install - Decipher Server error

HiWe are installing Decipher on multi tenant platform. All Decipher components are installed on the same server and using SQL Authentication for SQL installation.We are receiving an error when installing the Decipher Server component.  It does create...

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Resolved! Change Customer ID - Interact / HUB

Hi,exists a way to change the Customer ID number after that the Hub's installation is completed?If a write error occured i think that it's possibile to change the mistake and reinsert the correct costomer id.Thanks u,------------------------------Amb...

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