Learning Edition Download - Access Denied message

[AmitRao]

Hello All,

          I have struggled to download the Free Edition. The initial couple of days couldnt see 'Get Learning Edition' , Then now after associating a company, the link came up but on clicking throws a 'Access Denied' message. Any help regarding this would be appreciated. I have dropped an email to support@blueprism.com and dxsupport@blueprism.com based on the various community discussions. I come from UiPath background and difficulty in simple steps like these makes me wonder why should it be so difficult !

------------------------------
Amit Rao
Europe/London
------------------------------

[RuthFrancis]

Hi Amit,

This error message is generally connected to a permissions issue. Contacting DXSupport@blueprism is the correct course of action to get this resolved quickly. 

Thanks,
Ruth

------------------------------
Ruth Francis
DX Support
Blue Prism
America/North_Dakota/Center
------------------------------

[GopalMittal]

Wondering if this issue was resolved? I am getting the same error message

------------------------------
Gopal Mittal
------------------------------

[RuthFrancis]

Hi Gopal,

If there was a ticket submitted, it would have been adressed. If you are having this issue, please email DXSupport@blueprism.com to have your permissions looked at. 

Thanks,
Ruth

------------------------------
Ruth Francis
DX Support
Blue Prism
America/North_Dakota/Center
------------------------------