License Activation

[NathenialTaylor]

Good Day,

I have forgotten my password and dropped my current DB and created a new one.
Imported the license, now I am struggling to activate it.

Here is the error I receive:

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Nathenial Taylor
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[expertcr]

Please contact us at support@blueprism.com or create a ticket in the Portal.
We will help you to get another license.

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Luis Lopez
Customer Support Engineer English and Spanish
Blue Prism Ltd
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[carlos_jairquir]

Estimado Luis, hoy tuve un inconveniente con mi laptop y resintale win10, ergo se me borraron la mayoria de los programas. Baje nuevamente BP y al momento de activar la licencia no me deja, ya que esta registrada para mi correo. Puedes darme una mano? Agradezco tu tiempo.
Un cordial saludo.
Jair

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carlos jair quiroga assat
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