Login Agent Config File

[KarthickSivabal]

Hello,

Login agent service is running, but unfortunately i could see the machine only as offline after restarting or logged out. when i checked the logs, message says as below without any mention about the config file name. Have any one have experienced this scenario?

Let me know how to solve this one.

Starting login agent with config file:

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Karthick Sivabalasubramaniam
Technical Lead
Wipro
Asia/Kolkata
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[jegendra]

Hi Karthck,

Can you please verify the following information in the login agent config file are correct?

• Database connection name
• Port number
• Other relevant arguments such as resourcepc, public or SSL thumbprint details

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Jega Avinasinathan
Customer Support Engineer
Blue Prism
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[KarthickSivabal]

Thanks Jega, 

We have solved the issue, we were using local system account for login agent service. Once we moved to a user account with admin capabilities, it worked.

Regards,

Kartik

------Original Message------

Hi Karthck,

Can you please verify the following information in the login agent config file are correct?

• Database connection name
• Port number
• Other relevant arguments such as resourcepc, public or SSL thumbprint details

------------------------------
Jega Avinasinathan
Customer Support Engineer
Blue Prism
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