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Login Agent fails to connect to server

Anonymous
Not applicable
Hi, I have a problem with Login Agent. It fails to connect to the Blue Prism server. I set up Login Agent log level to 7 (TRACE) and get this: TSS(L) 2: 12:31:14:0971 DEBUG BluePrismProvider.cpp(493): Creating BluePrismProvider Instance TSS(L) 2: 12:31:14:0971 DEBUG BluePrismCredential.cpp(44): BluePrismCredential instance created TSS(L) 2: 12:31:14:0971 DEBUG BluePrismProvider.cpp(60): BluePrismProvider instance created TSS(L) 2: 12:31:14:0971 DEBUG BluePrismProvider.cpp(99): Listener Thread - starting TSS(L) 2: 12:31:14:0986 DEBUG BluePrismProvider.cpp(129): Creating pipe TSS(L) 2: 12:31:14:0986 DEBUG BluePrismProvider.cpp(209): Waiting for client connection TSS(L) 2: 12:31:15:0283 DEBUG BluePrismProvider.cpp(349): Setting provider usage scenario: Logon TSS(L) 2: 12:31:15:0283 DEBUG BluePrismCredential.cpp(79): Initializing Blue Prism credential: 1 TSS(L) 2: 12:31:15:0283 TRACE helpers.cpp(83): FieldDescriptorCopy() TSS(L) 2: 12:31:15:0283 TRACE helpers.cpp(83): FieldDescriptorCopy() TSS(L) 2: 12:31:15:0283 TRACE helpers.cpp(83): FieldDescriptorCopy() TSS(L) 2: 12:31:15:0283 TRACE helpers.cpp(83): FieldDescriptorCopy() TSS(L) 2: 12:31:15:0283 TRACE helpers.cpp(83): FieldDescriptorCopy() TSS(L) 2: 12:31:15:0299 DEBUG BluePrismProvider.cpp(399): Provider callback enabled TSS(L) 2: 12:31:15:0299 DEBUG BluePrismProvider.cpp(461): Getting Credential Count: 0 TSS(L) 2: 12:36:24:0635 DEBUG BluePrismProvider.cpp(413): Provider callback disabled TSS(L) 2: 12:36:47:0210 ERROR BluePrismProvider.cpp(218): ConnectNamedPipe failed: 995 TSS(L) 2: 12:36:47:0210 DEBUG BluePrismProvider.cpp(116): Listener Thread - finishing TSS(L) 2: 12:36:47:0210 DEBUG BluePrismProvider.cpp(79): Listener Thread Completed TSS(L) 2: 12:36:47:0210 DEBUG BluePrismCredential.cpp(58): BluePrismCredential instance destroyed TSS(L) 2: 12:36:47:0210 DEBUG BluePrismProvider.cpp(88): BluePrismProvider instance destroyed   Blue Prism Runtime Resource connects to the server without problems and run processes. What can I do?
1 REPLY 1

John__Carter
Staff
Staff
If you search the Knowledgebase for 'named pipe' there are a few articles discussing possible causes.