Microsoft Edge - browser extension was not detected

[Devendra_KumarP]

I am working on one of the automation process to automate a browser based application using Edge. I am getting following error message while launching the application:

Internal : Failed to perform step 1 in Navigate Stage 'Launch' on page 'Launch_CLIC' - The browser extension was not detected, please check that it has been installed and enabled. For more information, see the browser extension user guide.https://bpdocs.blueprism.com/bp-6-10/en-us/Guides/chrome-firefox/chrome-firefox.htm

BP Version : 6.10.1

BP Extension: Blue Prism 6.10.1 Browser extension
Microsoft Edge Browser: 91.0.864.59 (64 bit). 

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Devendra Kumar Prajapati
Tech Lead
Infosys
Europe/London
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[mkumar407]

Hey Devendra,

This is known issue with 6.10.1
Refer another similar link for more details and workaround.

Regards,

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Manish Kumar
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[KaranSareen]

Hello Devendra

Have you checked if the extension has been installed and enabled? Sometimes, we have seen this error coming when the extension has been installed but not enabled. Also, can you check if restarting the Runtime Resource (before running the process) has got any effect on the error being observed? 

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Karan Sareen
Solution Support Engineer
Blueprism
Australia/Sydney
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