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Not able to access outlook 365 mails

SunilKumar1
Level 3
Team,



Our company moved to outllok 365 and I want to access mails .While doing same I am getting below error while executing second stage.First stage give me true value(check access to mailbox)Please guide me

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I am Using Neoops Outlook VBO.

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Sunil Kumar
RPA Engineer
Encore Capital Group
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5 REPLIES 5

NickiKristensen
Level 4
Hi Sunil,

Any reason you are not using the built-in MS Outlook VBO?
We are using Outlook in Office 365 without any problems, across several processes.

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Nicki Kristensen
RPA Developer
IBC International Business College
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I am trying to access mails using object you mentioned but i am not getting any response.I am getting blank list.

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Sunil Kumar
RPA Engineer
Encore Capital Group
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I see you have configured a few inputs - what if you only configure Include Read and Include Unread to True?
Is Outlook installed on your PC? Which version of Outlook are you using?
What setting is chosen in your Outlook client regarding programmatic access in your settings? See below:
22210.png


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Nicki Kristensen
RPA Developer
IBC International Business College
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Here is trust center settings which seems perfect.

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Version Of Outlook Installed on my system.
22222.png

I tried with both Read and unread option to True.But the result is same.
22223.png


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Sunil Kumar
RPA Engineer
Encore Capital Group
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Hi Sunil,

You put email address in "Sender Name" input variable. Maybe this is the reason?

Best regards,
Michal Szumski

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Michal Szumski
RPA developer
Rockwell Automation
Europe/Warsaw
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