Hi
I have updated Decipher from 1.2 to 2.1. and existing BP ver is 7.0
- All services are running fine
- I am able to push the doc to Decipher
- Image process and OCR stage competed successfully
- BUT Document not moving to further stage and struck at capture
Can some one please advise what could be the issue ? I have verified all logs but not able to observe any error message.
I see DEBUG statement in a Image process log as below and feel it is ok
2022-07-21 18:47:25.0041 [3308-1] DEBUG | SDK: Smart OCR SDK - Version: 3.9.21.09200, Branch: RC, User: Nuri, Compiled at: Sep 20 2021, 10:42:41
2022-07-21 18:47:25.0197 [3308-1] DEBUG | SDK: Calling OCR Document init for language: English
2022-07-21 18:47:25.0197 [3308-1] DEBUG | SDK: Loading external primary recognition engine...
2022-07-21 18:47:25.0197 [3308-1] DEBUG | SDK: Failed loading of requested external engine: 1, Fail reason: External engine plugin not initialized. 2022-07-21 18:47:25.0197 [3308-1] DEBUG | SDK: Initiated fall back to other external engines...
2022-07-21 18:47:25.0509 [3308-1] DEBUG | SDK: Successful fall back to engine: 5
2022-07-21 18:47:25.0666 [3308-1] DEBUG | SDK: External engine loaded. Engine code: 5
2022-07-21 18:47:25.0666 [3308-1] DEBUG | SDK: Init Swap Manager...
2022-07-21 18:47:25.0666 [3308-1] DEBUG | SDK: Prepare available languages...
2022-07-21 18:47:25.1759 [3308-1] DEBUG | SDK: External engine in use. Skip font loading.
2022-07-21 18:47:25.2072 [3308-1] DEBUG | SDK: Init Success
2022-07-21 18:47:26.0353 [3308-1] DEBUG | SDK: Loading user dictionary...
2022-07-21 18:47:26.5041 [3308-1] DEBUG | SDK: Init PDF loader
2022-07-21 18:47:26.6760 [3308-1] DEBUG | SDK: Register PDF loader events
2022-07-21 18:47:26.7229 [3308-1] DEBUG | SDK: Init external recognizer
2022-07-21 18:47:26.9260 [3308-1] DEBUG | SDK: Secondary OCR language: eng
2022-07-21 18:47:26.9573 [3308-1] DEBUG | SDK: External recognizer successfully initialized
2022-07-21 18:47:27.1135 [3308-1] DEBUG | SDK: Init barcode recognizer...
2022-07-21 18:47:27.2229 [3308-1] DEBUG | SDK: Barcode recognizer failed to initialize
2022-07-21 18:47:27.2854 [3308-1] DEBUG | SDK: Init ICR engine...
2022-07-21 18:47:27.3166 [3308-1] DEBUG | SDK: ICR engine successfully initialized
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Krishna Elapavuluri RPA Solution Lead
TEchnology Consultant
DXC.technology
Asia/Kolkata
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