💪 Overcoming Automation Roadblocks Series: How SS&C Blue Prism Process Intelligence Can Help 💪

[alexhim]

Overcoming Automation Roadblocks Series: How SS&C Blue Prism Process Intelligence Can Help

🚀 Introduction to Our Series on Automation Challenges & Solutions 🚀

Hello, RPA leaders, automation developers, business leaders, and fellow Blue Prism enthusiasts! Given feedback on my previous post about "My Top 5 Go-To Tools for Process Mining Analysis," I'm excited to introduce a new series where we will deep dive into some of the most intricate challenges in automation.

Automation is reshaping the business landscape. It offers incredible benefits, but the journey to automation is fraught with complexities and nuances. Enter: SS&C Blue Prism Process Intelligence powered by ABBYY Timeline. This powerful tool offers innovative solutions tailored for a range of industries and operational complexities.

Over the next few weeks, I'll unpack six major challenges and delve into how SS&C Blue Prism Process Intelligence provides unique solutions including:

1. Identifying Automation Opportunities
2. Ensuring Automation ROI
3. Optimizing Existing Automation Workflows
4. Managing Process Variability
5. Compliance and Risk Management
6. Change Management and Employee Resistance

Let's kick things off with the first challenge!

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🔍 Challenge 1: Identifying Automation Opportunities 🔍

❓The Problem❓

When it comes to automating business processes, the starting point is often the most confusing. Traditional methods like employee surveys, time-motion studies, and consultations with experts may give a high-level view, but they often miss the nuanced details that could make or break an automation initiative. The risk? Investing time and resources into automating processes that aren't the best candidates, leading to subpar ROI and skepticism around future automation projects.

✅ The Blue Prism Solution ✅

Uncovering the Hidden Landscape

Blue Prism Process Intelligence goes beyond traditional identification methods by automatically discovering, mapping, and visualizing your entire process landscape. It's not just about 'what' can be automated; it's about 'why' a certain process is the right candidate, 'how' automation will improve it, and 'when' is the most strategic time for implementation.

Industry-Specific Insights

The tool adapts its analytical depth to cater to unique industry needs. In retail, for example, it could flag seasonal fluctuations in specific processes, suggesting the need for flexible, scalable automation solutions. In healthcare, identifying high-frequency, low-complexity administrative tasks could significantly speed up patient care, a crucial metric in the industry.

The Power of Predictive Analysis

Beyond just mapping out existing processes, Blue Prism Process Intelligence leverages predictive analytics to anticipate future bottlenecks and inefficiencies. For decision-makers, this means the ability to be proactive rather than reactive, setting the stage for long-term, sustainable automation strategies.

The Synergy of Micro and Macro-Level Views

What sets this solution apart is its unique ability to offer both macro (process mining) and micro (task mining) level views. While macro-level data helps in understanding the overall flow and efficiency of processes, micro-level data provides insights into human-machine interactions at the task level. This dual-lens view ensures that the chosen processes for automation are optimized at both ends of the spectrum, ensuring a more comprehensive automation strategy.

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📆 Next Week ⏳

Stay tuned for the next installment in this series, where we'll delve into ensuring ROI from your automation initiatives. 

Join the conversation!

Drop a question or comment down below and get connected with SS&C Blue Prism's experts in Process and Task Mining, and collaborate with peers interested in the space.

[alexhim]

📢 Overcoming Automation Roadblocks Series: Update 6 📢

👥 Challenge 6: Change Management and Employee Resistance 🚧

❓The Problem ❓

No matter how advanced or beneficial an automation solution is, it faces a significant barrier: human resistance to change. Employees often view automation with skepticism, fearing an increased workload due to learning new systems, or shifting of duties. Without proper change management, even the most technologically sound automation initiatives can fail to achieve their full potential.

✅ The Blue Prism Solution ✅

Transparent Communication

One of the crucial pillars of successful change management is transparent communication, and Blue Prism Process Intelligence facilitates this by providing clear data and visuals that can be easily shared with team members. When employees can see the reasoning behind automation decisions, backed by data, they are more likely to buy into the change.

Identifying Skill Gaps and Training Needs

Resistance often stems from insecurity about not having the required skills to adapt. Blue Prism Process Intelligence can identify the tasks being automated, enabling organizations to pinpoint the skills their teams should focus on. This allows for targeted training programs that prepare employees for a post-automation work environment.

Employee Involvement in Process Selection

Who better to consult about a process than the people who do it daily? By involving employees in the decision-making process for which tasks to automate, you not only gain valuable insights but also foster a sense of ownership and participation among the staff.

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📆 Series Wrap⏳

This is the last installment in this series, but we are looking to continue the conversation with more related topics. Stay tuned for more content coming soon! Also, take a look at Process Intelligence in action and reach out if you'd like to learn more: 

Join the conversation!

Drop a question or comment down below and get connected with SS&C Blue Prism's experts in Process and Task Mining, and collaborate with peers interested in the space.