POP3 Server Error

[Ravindersaini]

Hi All, While using "Get message" action of object "Email-POP3/SMTP" I'm getting the following 2 errors: A) Server not available. B)Server did not respond with a + response. Have anyone faced these issues? I'm using port 110 and 443.My network team says that the ports are open. Regards, Ravinder Saini

[Mario_pa_sutedj]

Hi Ravinder, have you check if you put the correct server address, user, password? Any virus scanner software running?

[AndrewContino]

Ravinder, I'm receiving the same set of errors following a migration to Exchange Server 2016. Do you know if the Blue Prism 'Email - POP3/SMTP' VBO is compatible with Exchange Server 2016? I understand that MAPI is not supported which will exclude the use of MAPIEx VBO, but I'm not sure if 'Email - POP3/SMTP' relies on MAPI protocol. Any information pertaining to this issue would be helpful.