Product Forum

Error when adding process into PC resource

Hello, when I add the process published in a control room to a connected Resource (PC) I get an error. The error is attached below. So I cannot start the process from control room Is it the license problem? I have valid license and did even re-inst...

Working with Java Application

Hello Facing following problems in working with jdk 9. 1. Applications fail to Launch from the Studio. 2. Difficulty in spying the application elements. 3. Navigator fails to load Element Tree. - Java 9 introduces modular structure with many cha...

Launching Internet Explorer application

Hi! We have a web application which we are having some difficulties interacting with. The application works fine after a reboot of the runtime resource but after a while of working with it, Blue Prism can no longer interact with it. The approach...

Where can I find MAPIEx 2.0.6?

Where can I find the new MAPIEx release so I can import it?

CST----(Machine name) is too busy to run the process

what are the scenarios when we get the error "CST(Machine name) is too busy to run this process" when we drag and drop any process to a particular machine in control room?

Untag Item

Hi, I'm trying to untag any items which have the tag "Exception: Automatically set exception at CleanUp". It gets executed but there seems to be no effect on the item tag. I tried to remove a tag by getting an item's tag by the Get Item Data stag...

Blue Prism MAPiex not getting Email ID

Hi, Was just wondering why MAPiex isn't getting the unique email ID. My process works in such a way where i have an action using mapiex to save all attachments within the email first then move it to a sub folder. Once all attachments are saved, i...

Tag Filter Input

Hi, How can I give input to tag filter for OR condition. Ex. I have three tags "Employee" ,"Contractor" , "Ex-Employee" . If I want to retrieve records from Queue for either "Employee" or "Contractor", how should I provide input to tag filter. A...

Citrix open more then one instance of applications

Hi, I am working with two applications within Citrix and I have an issue that when Robot opens Citrix environment, applications run automatically. It has no pattern how many of instances are being open. One time it is 3 and another 7. Is there any s...

Blue Prism Accrediation Path

Hi Team, I'm interested to know the process how an individual would be certified as a Technical Architect by Blue Prism Team. Also pls advice if there is any LMS in this portal that would facilitate in updating our course status such that Blue Pri...

Print PDF

Hi, I'm attempting to print a PDF from Adobe Acrobat Pro DC and I'm experiencing issues with selecting the appropriate printer option from the dropdown. I've been able to spy the combo box successfully using accessibility mode, however, when I run t...

Getting Error at the Time of Mark Exception

Hi , I am getting the error while marking the item as Exception. "Internal : The specified item was not locked by this business object". Please read the above Error message in double Coat.can anybody help me to know the meaning of this error. Regard...

Java Access Bridge

Hello Guys , I am Trying To Spy Java Application . I have Installed Java 8 Version , As per the Access Bridge Installation Guide I have Enabled Java Access bridge in control Panel. Now I am trying to verify JAB using java ferret and java ...

XML encoding

Hi all. I try to load xml file. I use Utility - XML / Read File. Xml file on russian language. Unfortunately in data Item i see something like this: I think problem in encoding. How i can teach the BP to work correctly with "windows-...

Control Room - Could not open target process

Hi all, I'm getting the following error when executing a process in the Control Room: "Could not open target process". I have executed correctly this process many times but I get this error since last week so I cannot complete the process anymore. ...

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