Pop Ups

[SmithJones]

​Hi

How to identify pop ups uniquely in Blu Prism citrix application. Sometimes it is working fine and sometimes it doesn't. After using ordinal value it is not working.

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Smith Jones
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[AlexanderMarlow]

Hi Smith - what type of spying method are you using? If you are using surface automation, take a look at this guide: http://portal.blueprism.com/customer-support/support-center#/path/1136164432

Remember to make sure the screen resolution and font colors don't change to ensure consistency when working with Citrix.

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Alexander Marlowe
Blue Prism
Blue Prism
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