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Process fails to identify web elements when not logged into server

Abai
Verified Partner

Hello Community,

 

I am facing an issue with a process I developed on the Blue Prism server. The process runs successfully end-to-end when I execute it from Process Studio or Control Room while I am logged into the server via RDP.

 

However, once I disconnect from the server (log out/close RDP session), the process fails because it can no longer identify most of the web elements.

 

It seems like the bot only works when the desktop session is active, but fails to interact with applications when I leave the server.

 

Has anyone experienced this issue before? How can I configure Blue Prism so that the process can run unattended and still recognize the web elements even when I am not logged into the server?

 

Thanks in advance for

your help!

10 REPLIES 10

AmeraYana
Level 3

Hi Abai, can you share whether if your issue solved and how or not yet?