Service Now Application Spying Issue with Blue prism

[dishagupta]

Hi Team, When we are trying to highlight the some of the elements in blue prism for service now application which we have spied in Active Accessibility mode , Blue prism is crashing eveytime .Attached the log file. can you please help me in this.   Thanks & Regards, Disha Gupta

[Denis__Dennehy]

The error in your log is a database full error.  I suggest you speak to your RPA leadership about putting properly sized databases with adequate dba monitoring and support in place for your development environment.

[MiteshDasani]

Error log states database full error but on a side note to integrate with ServiceNow, using the REST API interface is a much faster and reliable approach.