The browser extension could not be detected

[NivethaS]

Hi All, 

Issue : After successful installation of Blueprism, in action 1 getting the below error while launching the website using both chrome & edge browsers. 

Internal : Failed to perform step 1 in Navigate Stage 'Navigate1' on page 'Action 1' - The browser extension could not be detected. No running native messaging host associated with the selected browser could be found. For more information, see
Troubleshooting browser integration

Can anyone help regarding this. 
Thanks !!

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Nivetha S
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[Athiban_Mahamathi]

Hi Nivetha,

It looks like you haven't enabled the browser extension in Chrome/Edge. Please try enabling the browser extension on the browser you wish to use and try automating it. 


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Athiban Mahamathi Mathialagan
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[HongJooChoi]

Hi, @Nivetha

I would recommend that you check out if BluePrismMessagingHost.exe is invoked alongside a brower.
Otherwise, it's likely that it's blocked by a security software or group policies of the company. 
The same goes for the extension if it's not properly installed with BluePrism automatically. 

As for the extension not installed, it would be worth to try manual installation.


Regards

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HongJoo Choi
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