This machine is already performing and archiving process

[StevenBlake]

Hi all,

We're part way through archiving our session log tables to a network drive.  In error our technology team carried out a system update which resulted in a forced reboot.  Archiving was only 15% complete at the reboot point.

Now, when we try the archive process again we get an error which says 'This machine is already performing an archiving process'

We've tried:

1. Terminating automate.exe​
2. Restarting the VM
3. Logging out/in
4. I have ruled out connection between the archive VM and the database server.
5. bypassed the Application server (that manages connections) and went straight to the SQL Database

I'm guessing there is a field or something in the database with a the True value that an archive is in progress and for some reason the archive process was interrupted.

Would appreciate any input.

Cheers

S

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Steven Blake
Process Automation Specialist
Computershare
Europe/London
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[DaveMorris]

Yep, you're exactly right. Here's a Support article explaining how change the flag: http://portal.blueprism.com/customer-support/support-center#/path/1141528422

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Dave Morris
3Ci @ Southern Company
Atlanta, GA
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[StevenBlake]

Thanks David, that's a great help.  Saved us a lot of time I'm sure!​

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Steven Blake
Process Automation Specialist
Computershare
Europe/London
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[dfry]

Hi Steven
Hi Steven

Did you also check out ether of the following articles in the Blue Prism Support Center, just in case they contain any useful information pertaining to this error?

• 
  How do I fix the error "The machine is already performing an archiving operation"?
• What are the most common reasons for archiving issues in Blue Prism?

Please note you would need to be logged into the Blue Prism Portal in order to access these articles.

Thanks very much

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dean fry
Content Manager
Blue Prism
Europe/London
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