Unable to Click Menu item

[Amanda_Miescke]

I am having issues with getting the system to click on a menu item from a dropdown list. This process worked fine on Friday but failed on Monday. We have two different companies and they both have this same step, the other company works fine.  Any ideas how to fix this?

[david.l.morris]

Hi Amanda,

That probably isn't enough information for us to suggest anything.

Here are some questions to get you started toward providing more info:

1 - Is this a desktop application? I am assuming so given how many AA elements there are.

2 - Are other AA elements working before it fails on that item in the same session?

3 - Is the element working from debug mode?

4 - Why are you using "Ancestor Count" as an attribute? This is fine and sometimes necessary to use, but this can easily break with even just a minor difference in the screen structure even if not visible to the eye.

5 - Have you re-spied the same element to see if it is has some difference?

6 - Have you ruled out speed of execution issues? You'd need to have a conditional or arbitrary wait right before trying to deal with the element.

7 - Is the element able to be found by a wait stage and it just doesn't work to select it? Or can the element not be found at all?