cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to Install Edge Extension

AdilHussain
Level 2
Dear Support,
I am unable to view Blue Prism Extension on Edge Browser. I have tried following Below Steps:
1) Uninstalled Blue Prism and Reinstalled Blue Prism
2) Downloaded Extension from different pc and tried importing in Edge using developer mode but Import Failed.
3) Copied Extension manually and edited Registry, still not visible.
4) Microsoft App Store is Restricted, so I cannot Download from APP STORE.
5) Checked Group Policies and extension installations are allowed.
Kindly provide your feedback as we have process impacted in production and provide solution or workaround so we can install edge extension. Also let me know if any other policy is preventing installation or what has to be done to install edge extension.
Kind Regards,
Adil


------------------------------
Adil Hussain
------------------------------
2 REPLIES 2

ManpreetKaur1
Level 8

Hi @Adil Hussain,

What error you are receiving while importing the extension?

Did you try restarting the machine and then try installing?​
It might be possible that the group policies of your organization are restricting the edge extension.



------------------------------
Manpreet Kaur
Manager
Deloitte
------------------------------

Hi Manpreet,

Hope you're doing well. 


i have tried several restarts and I have also tried installation using super account, it just doesn't appears in edge.  


moreover I got access to ms App Store and tried downloading, I get error message please check below attachment hope u can help me out. 

22153.jpg

------------------------------
Adil Hussain
------------------------------