Work Queue Deferred Item And Next Review Date And Time Issue In control Room On Blue Prism Version 6.9.0

[esaugos]

I deferred an item in a work queue as per the start date and time.
But in control room i see the next review Start Date And Time not as per my local time zone.

I also tried using the VBO -> Date and time Manipulation to convert UTC time to local time and Vice versa.
But still not getting the expected Date and time in the Next Review column in control room.

When i manually changed the Deferral Date as per my local date and time then only it works. Snapshots shown below for reference. Please suggest.




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Saurabh Goswami
RPA Developer
Ericsson India Global Pvt. Ltd.
Asia/Kolkata
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[HarpreetKaur]

Hello Saurabh,

Can I ask what are you setting as an input inside your VBO?
Ideally the below should give you the desired results.


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Harpreet Kaur Product Consultant
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[EVIPUTI]

Your database server does not have the correct date and that is why the next item is getting deferred based on the UTC date on the database server. Can you please get your database and bot machine timing checked ?

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Vipul Tiwari
Senior Process Simplification and Optimization Designer(Solutions Architect)
Fidelity International
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