Alerts for controlling/monitoring any abnormal activity encountered by Run Time Resources

[DheerajDutta]

Functionality(ALERTS) should be available for controlling/monitoring any abnormal activity encountered by Run Time Resources

Example: unable to login to Target application, unable to connect to virtual desktop infra, unable to perform any actions due to crashes of target application

[chris.strong]

Thank you @DheerajDutta 

I’ve set the Idea Status to Reviewed, and left it open for the community to comment on and vote for too.

There are related ideas that you may want to vote on too:

• E-Mails when Process Terminates
• BP Alert

Kind regards

Chris Strong

SS&C Blue Prism Product Manager

[LukasRamasauska]

We are testing an internal "Frankenstein" solution for such purpose where selected VM, when robot logs in (or actually any user), automatically triggers a bat file which from time to time verifies the running process and status via AutomateC on same VM. If it crashes, the bat file generates specific message (like a parameter) and stores it in "some" location. Then controllers and RPA operators, who would like to get a notification, triggers another script (PowerShell) which monitors "these locations" for any new inputs and according to criteria of the message, - returns a pop-up message to user straight to window.

You don't need any admin rights to have these components and you can launch such "monitoring bits" even on your work laptop where not BP is deployed.

Tried to describe in very high level, so you can have some space for your own customization and ideas.

[chris.strong]

Thank you @DheerajDutta 

I’ve set the Idea Status to Reviewed, and left it open for the community to comment on and vote for too.

There are related ideas that you may want to vote on too:

• E-Mails when Process Terminates
• BP Alert

Solution published to the Digital Exchange:

• Blue Prism Resource PC Monitor
  
  

Kind regards

Chris Strong

Senior Product Manager

SS&C | Blue Prism

[chris.strong]

I updated the response with a reference to: 

Solution published to the Digital Exchange:

• Blue Prism Resource PC Monitor

[LukasRamasauska]

In response to the latest comment from Chris - the issues is that Local Admin rights are required. Such solution may work for RPA Platform Admins, but if you have 50 RPA Controllers (RPA Operators / Analysts) who look after the automations  (but not the platform) - they won't get Admin rights anywhere due to security and safety reasons.