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Couldn't run any process from Control Room

RajeshVK1
Level 2
Team,

I have changed my PC name recently and Blue Prism doesn't updated the PC in control room automatically and there is no provision to remove old resource name add a new one. Since the resource is in disabled mode I couldn't run any process from control room. Please help on changing the resource name or adding a new resource to control room. 

Thanks & Regards,
Rajesh VK

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Rajesh VK
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4 REPLIES 4

EmersonF
MVP
Your case is being handled here: https://community.blueprism.com/communities/community-home/digestviewer/viewthread?MessageKey=1118e7dd-6f93-44a8-a6f3-3066c4d8d480&CommunityKey=3743dbaa-6766-4a4d-b

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Emerson Ferreira
Sr Business Analyst
Avanade Brasil
+55 (081) 98886-9544
If my answer helped you? Mark as useful!
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Sr Cons at Avanade Brazil

Hi, 

Here the information I have.

Blue Prism does NOT have the option to rename a Runtime Resource (machine). The resource name is derived from the machine name in Windows.

To change the resource name in Windows, take the following steps:

1) Retire the old resource name

2) Check if the option "Prevent registration of new Runtime Resources" is disabled.

3) To rename the resource in Windows 8 or 10, change the relevant machine name under Control Panel > System and Security > System > change settings (located in the 'Computer name, domain and workgroup settings section of the screen).
Tip: In older versions of Windows, you would change the machine name via 'My Computer.'  
​​​​​​Changing the machine name should prompt you to reboot the machine, which will exit Blue Prism.

4) Once the machine is rebooted, re-connect to Blue Prism, and you should find that the resource name has been changed.






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Leonardo Caldas
Support Software Engineer
Customer support
America/Chicago
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@Leonardo Caldas , Thanks for you awnser!! I didn't know it was possible to follow this path ​

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Emerson Ferreira
Sr Business Analyst
Avanade Brasil
+55 (081) 98886-9544
If my answer helped you? Mark as useful!
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Sr Cons at Avanade Brazil

Hi,

Try restarting the Listener or port number on it.

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Murali Krishna Kodi RPA Consultant
RPA Consultant
Eclerx
Bargarh
8790277630
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