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Error appears while enter new order command - Centrix Data Solutions

Anonymous
Not applicable

Internal : AMI error occurred in Wait Start Stage 'Wait- Order Window' on page 'Navigate Order Menu' - Not Connected

this error occurs in the level of entering 1 as new order into the option box, even though it's the same way as entering log in info 

any suggestions?

thanks in advance

34271.png


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Sanaa Fallah
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1 BEST ANSWER

Best Answers

PabloSarabia
Level 11
Hi @Sanaa Fallah

Your object looks like is not attached to the application. 

You can use a "Read" stage to check if is correctly attached:

34255.png

If is not attached, use a "Navigation" stage to attach the window

34256.png


Hope this helps you. And if it solves the problem, remember mark this as the best answer 🙂




Bye 😄

------------------------------
Pablo Sarabia
Architect
Altamira Assets Management
Madrid
634726270
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View answer in original post

2 REPLIES 2

PabloSarabia
Level 11
Hi @Sanaa Fallah

Your object looks like is not attached to the application. 

You can use a "Read" stage to check if is correctly attached:

34255.png

If is not attached, use a "Navigation" stage to attach the window

34256.png


Hope this helps you. And if it solves the problem, remember mark this as the best answer 🙂




Bye 😄

------------------------------
Pablo Sarabia
Architect
Altamira Assets Management
Madrid
634726270
------------------------------

Hi Sanaa,

This error is most like caused due to attach issue with the application, try to create an attach page with the following template as shown below:

34263.png

34264.png

In you 'Enter Order Number' action, remember to call this page once before executing your actual sequence as shown below:

34265.png

This should most likely fix your issue.

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Hope it helps you and if it resolves you query please mark it as the best answer so that others having the same problem can track the answer easily

Regards,
Devneet Mohanty
Intelligent Process Automation Consultant | Sr. Consultant - Automation Developer,
Wonderbotz India Pvt. Ltd.
Blue Prism Community MVP | Blue Prism 7x Certified Professional
Website: https://devneet.github.io/
Email: devneetmohanty07@gmail.com

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Hope this helps you out and if so, please mark the current thread as the 'Answer', so others can refer to the same for reference in future.
Regards,
Devneet Mohanty,
SS&C Blueprism Community MVP 2024,
Automation Architect,
Wonderbotz India Pvt. Ltd.