Issue trying to login on BluePrism University

[rpalomeque]

Hi, 

Im having problems to login to the university portal but i have  this error 

Internal Server Error User save failed: {"email":["Email \"my-email-address\" has already been taken."]}

And using "Sign in with customer portal" i get

Thanks for the help!

[bweschke]

Hi @rpalomeque ,

I am sorry that you are having issues accessing your account, can you please send me a message so I can assist you further? 

[rpalomeque]

Hi @bweschke, Ok thanks!

[agusbar27]

Hi @bweschke, I have exactly the same problem when trying to log in to the university portal. Were you able to resolve it?

[bweschke]

Hi @agusbar27 ,

I'm sorry you are having issues, could you please message me and send me your university email address so I can take a look at your account to get this resolved for you?

[agusbar27]

@bweschke Perfect, I'll send you a message then. Thanks!