Learning Edition License Key Issue

[GarrettGardner-]

When logging into my Learning Edition to continue my blue prism training and I was prompted to 'Activate Blue Prism'. I used my provided license and received the following message: 'Licesne Error: The new licence overlaps with an existing licence'. What should be the next step fix this?

Thank You.

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Garrett Gardner-Graves
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[RobinParkerBPC · Accepted solution]

Hi,

I've seen this happen if you already have a license key that hasn't expired yet and then attempt to load up a new license key. Either wait until the current key expires and then load the new one, or remove the current key before applying the new key. License information is available from the System tab in Blue Prism.

Hope this helps!

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Robin Parker
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[RobinParkerBPC]

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Robin Parker
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