Hi, We had a similar issue with our process as the bot accesses SharePoint (Web based). It seems that the VM needs to be visible for the process to work. When we run the process remotely it will be on hold indefinitely (we tested 3 days at least), un...
What we did to be able to save emails as a file is to create an outlook email rule to attach the email to another email, then BP will save that email attachment to a folder. Please let us know if anyone found another solution.