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Does Service Assist perform the same function as an Enterprise Service Management system?

NanaAmponsah
Level 2
Hi

I wish to find out if Service Assist is an Enterprise Service Management Solution?

I am currently researching on getting a modern system that will improve the overall IT service management and delivery process by employing robotic processes and automation tools.

The idea is to get a system that can be customised to meet the specific needs of various departments such as HR,Finance,Logistics, and others.

I will appreciate if you could assist me in this direction.

Thank you.

Kind regards,
Nana.

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Nana Amponsah
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