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BluePrism Hub Setup Wizard ended Prematurely

Level 2
Hi Community,
 I am trying to install Hub in Windows 2019 server. I have followed all the pre-requisites for hub installation but still Hub is not getting installed properly and failing with below error can anyone help on this? Thanks in Advance.
Error Message from Logs:-

info: BPC.EmailService.Migrator.Handlers.ApplyMigrationsHandlerSuccess execution result:
Exited with code: 0
OutputText:info: BPC.EmailService.Migrator.Handlers.ApplyMigrationsHandler[0]
Started applying migrations
Master ConnectionString => Data Source=sql server host Catalog=master;User ID=username;Password=***************;MultiSubnetFailover=True
Beginning database upgrade
Checking whether journal table exists..
Fetching list of already executed scripts.
No new scripts need to be executed - completing.
info: BPC.EmailService.Migrator.Handlers.ApplyMigrationsHandler[0]
Migrations were applied successfully


Migrations were applied successfully


ActionStart: Action 11:41:08: EncryptDatabaseColumns.
Info: SFXCA: Extracting custom action to temporary directory: C:\Windows\Installer\MSI99E.tmp-\
Info: SFXCA: Binding to CLR version v4.0.30319
Info: Calling custom action BluePrism.Cloud.Base.CustomActions!BluePrism.Cloud.Base.CustomActions.CustomActions.EncryptDatabaseColumns
Info: Starting executing column encryption
Info: System.ApplicationException: Error has occured while running script ---> System.Security.SecurityException: Security error.
at System.Management.Automation.MshCommandRuntime.ThrowTerminatingError(ErrorRecord errorRecord)
--- End of inner exception stack trace ---
at BluePrism.Cloud.Setup.Common.PowerShellScriptRunner.Run(String scriptName, IList`1 parameters)
at BluePrism.Cloud.Base.CustomActions.CustomActions.<>c__DisplayClass8_0.<EncryptDatabaseColumns>b__0() in D:\a\1\s\BPC.Installer\BluePrism.Cloud.Base.CustomActions\CustomActions.cs:line 207
at WixSharp.Extensions.HandleErrors(Session session, Action action)
Info: CustomAction EncryptDatabaseColumns returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Info: Action ended 11:42:07: InstallFinalize. Return value 3.
CommonData: Message type: 2, Argument: 0
CommonData: Message type: 2, Argument: 0
CommonData: Message type: 0, Argument: 1033
CommonData: Message type: 1, Argument: Blue Prism Hub
ActionStart: Action 11:42:07: Rollback. Rolling back action:
ActionData: EncryptDatabaseColumns
ActionData: ApplyDatabaseMigrations
ActionData: Copying new files
ActionData: Creating folders
ActionData: Stopping services
ActionData: Updating component registration
ActionData: InstallWindowsFeatures
CommonData: Message type: 2, Argument: 1
CommonData: Message type: 2, Argument: 1
Info: Action ended 11:42:18: INSTALL. Return value 3.
InstallEnd: 1: Blue Prism Hub 2: {1D0E3189-5DF1-4D4A-8D1B-DECBA012CD35} 3: 3
CommonData: 1: 2 2: 0
CommonData: 1: 2 2: 1
Info: Action ended 11:42:18: INSTALL. Return value 3.

Gopi p

Hi Gopi,

The error stack seems related to a known issue addressed in this KB article.

If the recommendation in this article doesn't help, to troubleshoot this we'd likely need to review the log file in a Support ticket. Please include a copy of the log file generated from the "View Log" button when raising the ticket along with the relevant Hub version information.

Steve Boggs
Senior Product Support Engineer
Blue Prism
Austin, TX