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 Unable to fetch JWT token for Remedy API

Anu Chitlangia's profile image
Anu Chitlangia posted 11-09-2023 20:24

Hi Team,

I have an api for Remedy and i am trying to use it but unable to. Getting 401 error or some other error when trying to consume it. how to get JWT to work? API is otherwise working.

Leonardo Soares's profile image
Leonardo Soares

Hello,

When trying to replicate the request in the postman, do you receive the same error?

Typically the 401 error is related to an authentication error.

Regards,

Shashank Kumar's profile image
Shashank Kumar

Hi,

There is a asset available on DX for dealing with JWT https://digitalexchange.blueprism.com/dx/entry/3439/solution/jwt if that helps.

Anu Chitlangia's profile image
Anu Chitlangia

This issue is resolved now. Thanks for your response.